As part of the next phase in our development, we have expanded our Servicing Division.
A major factor in the expansion of our Servicing Division is the addition of on-site servicing. We now have a fleet Mobile Workshops, all fully equipped to carry out servicing on-site at any venue around the country. A major factor in any company should be the commitment to the customer to provide the best service possible. With this in mind, we have invested in our Servicing Division to enable us to do just that.
On-site servicing has become very popular over the past year as it allows customers to get their entire fleet of equipment serviced on-site and on any day of their choosing (excluding weekends). On-site servicing massively reduces down time for the customer and the company. When you send out equipment to be serviced off site, you have to package all the equipment together – which can take a lot of unnecessary time and hassle. Whereas with on-site servicing you don’t have to worry about this as we can come to your site and service it all in one place.
Additionally, when you send equipment off site, realistically you are looking at a minimum three days without your equipment. With on-site, this again isn’t a problem because we service your equipment there and then, leaving your monitor with you on the same day.
As stated in our October newsletter, we’ve recently received a service accreditation from Tractel UK Limited. Tractel are experts in the manufacture of Working at Height equipment and Lifting equipment, having been part of the industry since 1941. As well as this, Tractel have a complete global presence with offices in North and South America, Europe, Africa, Asia and Australasia. Becoming a Tractel distributor and service centre is a proud moment in the history of Total Protection (UK).
Have you seen the Autumn Offer? Click here to get FREE Servicing.
What’s coming up this month?
As well as expanding our Servicing Division, we’ve also begun to give our workshop a makeover. Beginning with the installation of new flooring and finishing with the addition of our new hi-spec work benches. The workshop “makeover” is not just a reflection of the sustained growth here at Total Protection (UK) but also a recognition for the continued hard work that our Technicians undertake every single day.
Why not check out our blog? 20 Questions: Servicing Technicians.